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Referrals
White Paper

How to Run a Successful Refer-a-Friend Programme

By Mention Me
Marketing
CX
Commerce
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Magnifying glass being held in the air, symbolising looking into the future
White Paper

2020 Customer Experience Predictions

By Feefo
CX
Marketing
Commerce
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Customer using mobile, exhibiting signs of intent
Article

How to Find Consumer Intent in Your Search Data

By Yext

Categories

Marketing
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Yext Forbes Insight Paper front cover, thumbnail
White Paper

The Future Of Online Search

By Yext
Marketing
CX
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White Paper

Gartner Magic Quadrant for Digital Experience Platforms, January 2020

By Acquia
Marketing
CX
Commerce
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Switching CRM
White Paper

6 Steps to Switching CRM

By Workbooks.com
Marketing
CX
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Banana skin
White Paper

How to Handle Negative Reviews

By Feefo
CX
Marketing
Commerce
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Representation of a persons head being put together in the style of a jigsaw
White Paper

Guide to the Psychology of Referral

By Mention Me
Marketing
CX
Commerce
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Mobile engagement
White Paper

Mobile Customer Engagement

By Sinch
Marketing
CX
Technology
Commerce
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News content on a tablet, a mobile phone, and in print
White Paper

How CRM can Revolutionise your Subscription Business

By Workbooks.com
Marketing
CX
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Team of workers, evaluating, discussing
Article

The eCommerce Platform Buyer’s Guide

By Sitecore

Categories

Commerce
Read
Personalisation
White Paper

From Data to Personalisation: Mapping the Empowered Consumer Experience

By ChannelAdvisor
Commerce
CX
Marketing
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Tags

Advertising
Analytics
Analytics Suite
Android
App Development & Maintenance
Apps
Artificial Intelligence (AI)
Attribution
Attribution Modelling
Audit Control
Automation
Automotive
Automotive Marketing
B2B
B2B Commerce
B2B eCommerce
B2B Outreach
B2C List and Data Suppliers (incl. Brokers and Prospect Pooling)
Benchmark Report
Brand
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