CX | bizibl.com

Piggy Bank stood in a cardboard box

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The Search for Answers: Why Financial Services Can’t Afford Misinformation

By Yext

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Person planning a video with a pen and a pad

Article

Everything You Need To Know About 30-Second Explainer Videos

By Shootsta

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Feather quill in an ink pot, on some parchment paper, ready to write a letter

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4 Reasons You Should Respond to EVERY Customer Review

By Feefo

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Revival

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3 Marketing Techniques Having a 2020 Revival

By RedEye

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Person drawing arrows with chalk towards a magnifying glass, which signifies search engine results

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Losing the SEO game for your brand’s own facts? Here’s what to do.

By Yext

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The Death of the Call Centre

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The Death of the Call Centre and The Future of Customer Service

By Yext

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Article

How to Create Brand Advocates - 5 Ways

By Yext

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Homewares

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Use UGC to Engage Home and Garden Customers Post-Lockdown

By Feefo

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packages outside a front door

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How to Emulate Successful Subscription Businesses

By Feefo

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Pixelated hand hovering over shopping cart

Article

Consumer Questions Convert to Clicks Twice as Often They Used To — Here’s Why

By Yext

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Keeping Customers

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4 Ways to Reduce Churn: Exactly Why Customers Bail and How To Keep Them

By Yext

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Styleized cartoon of suited man and robot appearing to square up to each other for a fight

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[Video] Man vs Machine: What really drives customer value?

By RedEye

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